• Activation Lock is a security feature that is available on all macOS computers that have the T2 security chip. It is part of the Find My Mac application and prevents unauthorized users from accessing a device if they enter an incorrect Apple ID or password.

• When you turn on Find My Mac on your computer, Activation Lock is automatically enabled. This means that if your computer is lost or stolen, the Activation Lock screen will appear, preventing anyone from using it without your Apple ID and password.

• The T2 security chip allows Apple servers to communicate with your computer remotely and display the Activation Lock screen if anything seems wrong during the activation process. This helps to prevent unauthorized users from bypassing the Activation Lock screen.

• The Remove software can bypass the Activation Lock screen on a hardware level, but this is not recommended. It is illegal to use this software to bypass Activation Lock on a stolen or lost computer.

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We do not offer the unlock service for stolen or lost items.

owner should bring their receipt or proof of purchase 

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